A maximum of 18 dogs are at our west end of New West facility, and we strive to have a ratio of 6-8 dogs to 1 staff member at a time most of the day to ensure the safety and well-being of dogs and staff. We are careful about not overbooking and considering the right mix of pooches.
For approved clients, all booking is now done via BusyPaws online booking system. Clients are able to book their dog in up to 1 hours before a daycare day starts. Cancellations must be made at least 24 hours before the booked daycare day (6:59 am or earlier the day before), otherwise a credit/package day will be removed as it’s difficult for us to fill that spot with such short notice. Please make sure to book in advance as days do fill up. You are able to book up to 60 days in advance.