A maximum of 16-18 dogs are at our west end New West facility, and we strive to have a ratio of 6-8 dogs to 1 staff member at a time to ensure the safety and wellbeing of dogs and staff. We are careful about not overbooking and consider the right mix of pooches.
For approved clients, all booking is now done via BusyPaws online booking system. Clients are able to book their dog in up to 8 hours before a daycare day starts (11pm the night before). Cancellations must be made at least 24 hours before the booked daycare day (6:59 am or earlier the day before), otherwise a credit/package day will be removed as it’s difficult for us to fill that spot with such short notice. Please make sure to book in advance as days do fill up. You are able to book up to 30 days in advance.
