You are required to keep your dog up to date on preventative medication in order to continue having them participate in group care.
If your dog shows signs of illness while in our care, you or your emergency contact will be notified to come and pick up your dog. If we can’t get a hold of someone or feel your dog needs immediate veterinary attention, we will take them to the nearest available veterinary hospital. We will take care of payment which you will then reimburse us for. Your dog will be kept separated from the group to keep others safe from anything potentially contagious until they can be picked up and taken home. An “all-clear” from the your vet (proof of good health) will be needed in order to bring your dog back to daycare. In the meantime, we would be happy to set you up with dog walking services to assist you in the interim 🙂
There is no preventative medication for giardia or papilloma and while dogs seem to pick these up all over the place… we would rather they didn’t at daycare 😉 So, if your dog is diagnosed with either of these illnesses (or anything else really) we will require being told so that we can appropriately notify (anonymously) the rest of our clientele who may be at risk of having contracted the illness, but also so that we can clean and sanitize appropriately (more stringently than usual). Your dog will be required to stay home (away from daycare, dog parks etc) until appropriate blood work, fecal samples, etc are taken and proof of good health from veterinary professionals is shared with our team.
We understand that some veterinary professionals do not think these are dangerous to have around other animals because “all dogs get it”…. particularly papilloma. This is, however, a recipe for disaster in a group environment and we won’t be able to waiver from our policies on this.
Your daycare package may be paused during this time, we will decide on a case-by-case basis. Thank you for your cooperation!