What is your cancellation policy?

  1. Daycare: Less than 24 hours notice will result in one full day taken off of your package or your drop in purchase will be forfeited.
  2. Boarding/Pet Sitting: 100% payment is required when requesting boarding, in order to reserve your space. Since space is limited, and your pet sitters are earning a living with each space they have safely filled, payment is considered confirmation of services and is not refundable. Depending on circumstances (we will determine if there are exceptions to this rule on a case-by-case basis) we may be able to adjust dates and times for a cancellation/rescheduling fee of $40 (depending on but not limited to availability of pet sitters)
  3. Dog Walking/Pee Breaks: Less than 24 hours notice will result in a full charge of your average booking, less than 48 hours will result in a cancellation fee of $10. Please give us as much time as possible to fill this space šŸ™‚

All services provided by Mindful Mutts are non-refundable, non-transferable and cannot be credited. Thank you for understanding!

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